Lenny did a fantastic job from the day we ordered it. He kept me updated almost weekly on the progress of my ordered vehicle and was able to have it prepped and delivered within a couple of hours after it was dropped off from the transport!!!!Lenny is an extremely knowledgeable sales person! Also the young lady that took care of the paperwork made quick work of the documents explaining each and everyone in detail. I had a GREAT experience at Fernilius!!
Sally was the best!!!!!! She listened to me, was professional, knew all about the cars and paperwork details, was sensitive to my masking and Covid safety concerns, and was an overall pleasure to work with! Toyota’s have such a good reputation and I look forward to driving my car. I now feel like I have a new friend, too!
Excellent customer service after the sale. The sale was the best car buying experience I ever had
Looked for days for a used vehicle for my son and this sales person went above and beyond, as far as being helpful. Curt Gardner was so helpful and professional at getting him approved and in a car the same day. Even brought it to us in the UP by a very nice driver who had all the papers for us to sign and be on his way. Between myself, daughter, son, son-in-law, and family friends I have dealt with a lot of dealers but was never treated as well as with Curt. I would recommend this dealership to anyone ...
Extremely professional staff. Everyone I spoke with was always volunteering to do more than expected. These people were there with a “can do” attitude at every turn. Great experience!
Fernelius Toyota invites drivers and car buyers in Northern Michigan including Alpena, Gaylord, and Petoskey, Michigan to shop and explore our website and full-service Toyota dealership in Cheboygan, MI for all of their automotive needs. Since 2004, our family owned and operated dealership has been serving drivers as a dedicated Toyota dealership. When you walk into the Fernelius Toyota showroom, you become a member of our family — and that includes family pricing and family care! Drivers from throughout Northern Michigan and the Upper Peninsula turn to us for new Toyota vehicles at family prices, so become a member of our family today! Shop our website, contact our team at (888) 337-6354 or visit us in Cheboygan at your convenience.
Turn to Fernelius Toyota for an extensive selection of new Toyota cars, SUVs and pickup trucks for sale in Northern Michigan. Explore our inventory online or on-site in Cheboygan, where you can find that new Toyota RAV4 or Tacoma that suits your adventurous side. Every new Toyota and used car for sale here is competitively-priced, thanks to the family pricing you will experience as a member of the Fernelius Toyota family!Read More